At Black Diamond Travels, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or website.

Effective Date: 6/25/2025

Black Diamond Travels understands the privacy concerns of today's Internet users. We are committed to protecting your privacy online and offline. We hope that the following explanation of our privacy policy alleviates any concerns you may have.

Whenever personal information (name, address, credit card numbers, etc.) is required, we will explicitly ask you to supply it. Any personal information provided will be used to tailor our products and services to suit the interests of our valued customers better.

Black Diamond Travels will not intentionally sell or disclose any personal information about you or your travel plans to any other persons, organizations, or companies known to collect such information expressly to deliver unsolicited email or illicit materials. Your personal information may be divulged when required by law or when protecting the legal rights and/or property of Dream Vacations.

Black Diamond Travels does use cookies for functional purposes. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of some websites if you do so. The use of cookies is an industry standard, and many major websites use them to provide better service to their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Black Diamond Travels operates an optional mobile messaging program subject to these Terms and Conditions. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

Program Description: We may send promotional and transactional mobile messages through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, notifications, other marketing messages]. Message frequency will vary. You agree that we may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. Message and data rates imposed by your mobile provider apply for any messages sent to you.

User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Program, and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal "Do Not Call" list. Participation in the program is completely voluntary.

User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. For support, reply HELP to any mobile message from us.

Disclaimer of Warranty and Liability: The Program is offered on an "as-is" basis and may not be available in all areas, at all times, or on all mobile providers.

Mobile Messaging – Privacy Policy

Black Diamond Travels operates an optional mobile messaging program subject to these Terms and Conditions. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

Program Description: We may send promotional and transactional mobile messages through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, notifications, other marketing messages]. Message frequency will vary. You agree that we may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. Message and data rates imposed by your mobile provider apply for any messages sent to you.

User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Program, and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. Participation in the program is completely voluntary.

User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. For support, reply HELP to any mobile message from us.

Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers.

Use of Information Collected

BLACK DIAMOND TRAVELS LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

BLACK DIAMOND TRAVELS LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from WWW.RESORTS-CRUISES.COM

BLACK DIAMOND TRAVELS LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered.

BLACK DIAMOND TRAVELS LLC uses various third-party social media features including but not limited to Facebook, Instagram, Linkedin, Pinterest and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within BLACK DIAMOND LLC’s control.

Disclosure of Information

BLACK DIAMOND TRAVELS LCC may not use or disclose the information provided by you except under the following circumstances:

as necessary to provide services or products you have ordered;

in other ways described in this Policy or to which you have otherwise consented;

in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

as required by law, or in response to a subpoena or search warrant;

to outside auditors who have agreed to keep the information confidential;

as necessary to enforce the Terms of Service on our website;

as necessary to maintain, safeguard and preserve all the rights and property of BLACK DIAMOND TRAVELS LLC.

Non-Marketing Purposes

BLACK DIAMOND TRAVELS LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in BLACK DIAMOND LLC products and services, or changes to this Policy). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

BLACK DIAMOND TRAVELS LLC’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Links to Other Websites

Our website does contain links to affiliate and other websites. BLACK DIAMOND TRAVELS LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website.

Security

BLACK DIAMOND TRAVELS LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The Company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us at the following email, telephone number or mailing address:

Email: BLACK DIAMOND TRAVELS LLC

Telephone Number: 9048008601

Mailing Address:

BLACK DIAMOND TRAVELS LLC

7362 Southside Blvd, Unit 461 Jacksonville, Florida 32256